Privacy Policy

Last updated: December 2025

Welcome to The Car Factory (accessible at https://thecarfactory.in/). Your privacy is very important to us. This Privacy Policy document explains how we collect, use, protect, and disclose information when you visit our website or contact us through our services.

By using our website or submitting your details, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you contact us or submit a form, we may collect:

  • Full Name

  • Mobile Number

  • Email Address

  • Vehicle details (car model, service requirement, etc.)

  • Location details

b) Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

This data is used only for analytical and security purposes.

2. How We Use Your Information

The information we collect is used to:

  • Provide car services, repairs, and related support

  • Respond to inquiries and service requests

  • Contact you via phone, WhatsApp, or email regarding services

  • Improve our website, services, and customer experience

  • Run marketing and advertising campaigns (Facebook, Google, etc.)

  • Comply with legal and regulatory requirements

3. Lead Forms & Advertising

We may collect information through:

  • Facebook / Instagram Lead Forms

  • Google Ads

  • WhatsApp inquiries

  • Website contact forms

All collected data is used only for business communication and service-related purposes.

We do not sell, rent, or trade your personal information to third parties.

4. Cookies Policy

The Car Factory may use cookies to:

  • Understand user behavior

  • Improve website performance

  • Track marketing campaign performance

You can choose to disable cookies through your browser settings.

5. Data Security

We take reasonable measures to protect your information:

  • Secure servers

  • Restricted access to data

  • Use of trusted platforms and tools

However, no method of transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

6. Sharing of Information

We may share your information only:

  • With trusted internal staff for service fulfillment

  • When required by law or government authorities

We do not share your personal data with unauthorized third parties.

7. Third-Party Services

Our website may use third-party tools such as:

  • Google Analytics

  • Meta (Facebook & Instagram Ads)

  • WhatsApp Business

These platforms have their own privacy policies, and we recommend reviewing them.

8. User Consent

By submitting your information on our website or through ads, you consent to:

  • Being contacted via phone, WhatsApp, SMS, or email

  • Receiving service-related and promotional communication from The Car Factory

You may opt out at any time by contacting us.

9. Children’s Information

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

The Car Factory may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

The Car Factory
🌐 Website: https://thecarfactory.in/
📞 Phone / WhatsApp: +91 97039 69292
📍 Hyderabad, Telangana, India

The Car Factory
Trusted Car Services in Hyderabad